Shipping policy

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Shipping Policy

Last Updated: March 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time across India.

1. Shipping Locations

We currently ship across most serviceable locations in India.

Delivery availability may vary depending on the courier service and your location.

2. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

Once your order has been shipped, you will receive tracking information through the contact details provided during checkout.

3. Delivery Time

Most orders are delivered within 5–7 business days after dispatch.

Delivery times may vary depending on:

  • Your location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Remote or non-serviceable areas
  • Unforeseen logistics delays

Please note that estimated delivery times are not guaranteed delivery dates.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free-shipping offer will be subject to the terms mentioned at the time of the offer.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible products and locations.

COD availability is determined at checkout and may vary based on your delivery address and order details.

6. Order Tracking

Once your order has been dispatched, tracking details will be shared with you.

You can use the tracking information to check the current status of your shipment.

Tracking information may take some time to become active after dispatch.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts.

Please ensure that the phone number and delivery address provided during checkout are accurate and that someone is available to receive the package.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, or refusal to accept the package, additional shipping charges may apply if the order is requested to be shipped again.

8. Delayed Deliveries

While we work with reliable logistics partners, certain delays may occur due to circumstances outside our control.

These may include extreme weather, transportation disruptions, regional restrictions, high-volume periods, or other unforeseen circumstances.

We will assist you in tracking the shipment and resolving delivery-related issues wherever possible.

9. Damaged or Incorrect Orders

If you receive a package that appears damaged, incorrect, or incomplete, please contact our customer support as soon as possible.

Please provide:

  • Order number
  • Clear photographs/videos of the package
  • Clear photographs/videos of the product received
  • A brief description of the issue

This will help us investigate and resolve the issue as quickly as possible.